SHIPPING AND PAYMENT

SHIPPING GERMANY

Your order will typically be dispatched within one business day of receiving your order and payment approval. Delivery will then take place 1-3 business days after dispatch.

Shipping within Germany is free for orders over €39. Shipping costs for orders under €39 are €1.99. Shipping is handled by DHL.

SHIPMENT EU COUNTRIES

Shipping within the EU is free for orders over €39. Shipping costs for orders under €39 are €4.90.

Your order will usually be shipped within from 1 to 3 working days after receiving your order and payment approval. Delivery will then take place 3-5 business days after dispatch.

Orders within the EU may be subject to customs duties, taxes, or fees , which must be borne by the customer. These charges are levied by the respective national authorities and are based on the order value. Please inquire about potential costs in advance.

We ship to the following countries: France, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal, Ireland, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Croatia and Sweden.

SHIPPING SWITZERLAND

Shipping to Switzerland is free for orders over €39. Shipping costs for orders under €39 are CHF 4.90.

Your order will usually be dispatched within one working day after receiving your order and payment approval. Delivery takes place 3-5 business days after dispatch.

We work with the service provider meinEinkauf . This means there are no additional costs for the customer. The products are already cleared through customs, and no additional fees are due.

SHIPPING UK

Unfortunately, we don't currently ship to the UK. However, you can purchase our products through Amazon.

UNAVAILABILITY OF ORDERED GOODS

In the event of unavailability of the ordered goods, we reserve the right not to deliver. In this case, we will notify you immediately and refund any payments already received without delay.

PAYMENT

The following payment methods are available in our shop:

credit card
When you place your order, you provide your credit card details. Once you have verified yourself as the legitimate cardholder, the payment transaction will be processed automatically, and your card will be charged.

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your login details, and confirm the payment instruction to us. After placing your order in the shop, we will request PayPal to initiate the payment transaction. The payment transaction will be processed automatically by PayPal immediately thereafter. You will receive further instructions during the process.

Invoice by Klarna
During the ordering process, you will be redirected to the website of the online provider Klarna. After placing your order, you will receive an invoice from Klarna via email, and payment must be made directly to Klarna. The payment period is either 14 days or 2 months from the date of shipment. You can find the terms and conditions for "Pay in 2 Months" here. here .

Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account activated for online banking, verify your identity, and confirm the payment order to us. You will receive further information during the ordering process. The payment transaction will be processed immediately by Sofort and debited from your account.

eps transfer (only in Austria)
After placing your order, you will be redirected to the website with a central bank selection list. After selecting your bank, you will be connected to the corresponding online banking service. After successful authorization (via TAN or digital signature), the due amount will be debited from your account. You will receive further instructions during the process.

Google Pay
To pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay feature, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the process.

Apple Pay
To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with Apple, have activated the Apple Pay feature, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the process.